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After several cheap scales died, their Acaia Pearl has lasted six years and runs perfectly; Acaia replaced a swollen battery for free.
“Ended up getting an acaia pearl that’s lasted me 6 years and runs perfect. The only issue I had was the battery inflated once and acaia support replaced it at no added cost”
After they ruined its battery, Acaia sold them a replacement for their Pearl to fit themselves.
“I ruined the battery in my Pearl by using the wrong charger and they happily sold me a new battery to replace myself which was completely fair.”