Their Stagg EKG Pro stopped holding a steady temperature after about a year and 50–60 uses, and support blamed maintenance.
“My EKG pro kettle also failed to hold a steady temp about 1 year and maybe ~50-60 cycles in.”
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Reviews
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Bought the Stagg EKG Pro for temperature control and convenience and is very happy with their workflow.
“Stagg EKG Pro / Bought it for the temperature control & convenience”
Happy with their Fellow Stagg Pro after about a year.
“Also started using a Fellow Stagg Pro since last year. I’m happy with both.”
Three lids in about two years on their Stagg EKG Pro as the plastic cracks and the metal plate detaches; otherwise an amazing kettle.
“2 years, 3 lids later.. honestly, is there another option for lids ?”
Years with their Stagg EKG Pro without a single issue; it still looks like new.
“My EKG Pro looks as preatine as it did on Day 1 years ago, and I've never had even one single issue of any form.”
Their Stagg EKG Pro is a few months old and they've been loving it.
“Glad to hear this, mine is a few months old and I’ve been loving it”
Their Stagg EKG Pro lid failed the same way after over two years despite hand washing and filtered water; disappointed by the cheap plastic lid.
“I actually have this same exact issue. Never have put lid in dishwasher, only hand wash, and only use filtered water in my kettle.”
Has used Stagg kettles for seven years and recently upgraded to the EKG Pro for its screen and scheduling; no reliability issues and worth the price for them.
“Had an original and upgraded to the Pro recently because I wanted the nicer screen and scheduling features. Never had any reliability issues.”
Their Stagg EKG Pro, a replacement for an older EKG that overheated, had its display fail, and Fellow refused to replace it.
“Unfortunately I’m experiencing upsetting customer service response to my Stagg EKG Pro Kettle failure.”
The metal disc on their Stagg EKG Pro lid came loose about four months after purchase and won't snap back on.
“I bought the kettle in October last year, and the metal disc started coming loose in February.”
Three years with their Stagg EKG Pro and the lid has never come apart.
“My Pro is 3yrs old and the metal has never detached, lid always stays on tightly”
Two days in, their Stagg EKG Pro's gasket is loose and the kettle wobbles on its base; disappointed with the build for the price and considering a return.
“Honestly, I'm a bit disappointed with the overall build quality for a €200 kettle. The lid and gasket design isn't great, and the kettle wobbles on its base.”